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Cannot update apps in the App Store

I'm trying to update one of my apps in the App Store, but when I press 'Update' I keep getting asked to enter the password for my previous Apple ID account, which I don't remember. How do I fix this so that it asks for the password of my current Apple ID account?

iPhone 7, iOS 12

Posted on Apr 12, 2019 4:47 AM

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Posted on Apr 12, 2019 5:13 AM

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

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Question marked as Best reply

Apr 12, 2019 5:13 AM in response to LeahGentle

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

Cannot update apps in the App Store

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