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Restore phone without iTunes access - phone says connect to iTunes - old software

I need to restore a phone to factory settings, but it says connect to itunes. I do not have a computer with the previously installed iTunes account. I only have a MacBook with a different iTunes account. I’m worried it will mess up that account if I go

iPhone 6s Plus

Posted on Apr 12, 2019 12:44 PM

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Restoring your phone doesn’t affect up your iTunes account or iTunes library. It will affect what is on the phone. You may have to totally erase the phone and download or sync your content back to the phone if the content exists in this current iTunes library on your Mac. If the content on the phone is not in iTunes on the Mac, you will have to start all over again on the phone.

Posted on Apr 12, 2019 12:51 PM

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Apr 12, 2019 12:51 PM in response to Ashbee86

Restoring your phone doesn’t affect up your iTunes account or iTunes library. It will affect what is on the phone. You may have to totally erase the phone and download or sync your content back to the phone if the content exists in this current iTunes library on your Mac. If the content on the phone is not in iTunes on the Mac, you will have to start all over again on the phone.

Restore phone without iTunes access - phone says connect to iTunes - old software

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