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Hi! I recently got Apple Music and it said it was a 3 month free trial, but I got billed for it.

Posted on Apr 13, 2019 1:15 PM

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Posted on Apr 13, 2019 4:16 PM

Is it possible you subscribed once before , didn’t use it? The fee trial can only be used once


If not, locate the receipt in your Apple ID email account , click on the report a problem link


To request a refund

2 replies

Apr 13, 2019 4:29 PM in response to applemusic-17

The trail period is for all new subscribers, with the specifications as outlined in the confirmation email.


There may be an ‘authorization hold’. This is not a subscription fee. An authorization hold will be undone or reversed once it clears.

About payment card authorization holds from the App Store or iTunes Store - Apple Support


Purchases in the iTunes Store are not covered by the Apple Music subscription.

See your purchase history in the App Store or iTunes Store - Apple Support

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