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Facebook app has no internet connection on iPhone

I can’t get Facebook to load and I get a “no internet connection” message. My internet is connected.



​[Re-Titled by Moderator]

iPhone SE, iOS 12

Posted on Apr 14, 2019 5:48 AM

Reply
Question marked as Best reply

Posted on Apr 15, 2019 11:33 AM

Hi Broncho54,


Thank you for posting in the Apple Support Communities. I see you're having an issue with connectivity and I'm glad to help out.


It sounds like you're referring to the Facebook app rather than the website; is that right?


Does the same issue occur on both Wi-Fi and a cellular data connection? If you find it's only happening on cellular data, tap Settings > Cellular, and then scroll down to Cellular Data and make sure it's switched on for Facebook.


If the issue is happening on both Wi-Fi and cellular data, does it help if you Restart your iPhone, iPad, or iPod touch?


Also, under Settings > General > About, which iOS version are you using?


I hope this helps get you started.


Cheers.

2 replies
Question marked as Best reply

Apr 15, 2019 11:33 AM in response to Broncho54

Hi Broncho54,


Thank you for posting in the Apple Support Communities. I see you're having an issue with connectivity and I'm glad to help out.


It sounds like you're referring to the Facebook app rather than the website; is that right?


Does the same issue occur on both Wi-Fi and a cellular data connection? If you find it's only happening on cellular data, tap Settings > Cellular, and then scroll down to Cellular Data and make sure it's switched on for Facebook.


If the issue is happening on both Wi-Fi and cellular data, does it help if you Restart your iPhone, iPad, or iPod touch?


Also, under Settings > General > About, which iOS version are you using?


I hope this helps get you started.


Cheers.

Facebook app has no internet connection on iPhone

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