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I’m getting compromised account emails. How do i stop this?

Ive been getting emails that my applied has been Locked because of unknown user. The i got an email that a purchase for an app was made. Ive changed my password and even update payment info. Thinking i was doing the right thing and after that i was charged for the app. How can I reverse this. But I’m still getting the compromised Apple ID email.


iPhone 7 Plus, iOS 12

Posted on Apr 14, 2019 6:24 AM

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Question marked as Best reply

Posted on Apr 14, 2019 6:49 AM

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com


 You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Apple ID has been compromised


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


 Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

2 replies
Question marked as Best reply

Apr 14, 2019 6:49 AM in response to vicsa193

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. You won’t receive a response.


reportphishing@apple.com


 You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Apple ID has been compromised


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


 Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

I’m getting compromised account emails. How do i stop this?

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