I want to cancel my $2.99 storage plan and want a refund for what was taken out today.
I want to cancel my $2.99 storage plan and want a refund for what was taken out today
iPhone X, iOS 12
I want to cancel my $2.99 storage plan and want a refund for what was taken out today
iPhone X, iOS 12
If you're eligible, read this article:
Downgrade your iCloud storage - Apple Support
(In particular 1st section).
Regards
Giulio
If you're eligible, read this article:
Downgrade your iCloud storage - Apple Support
(In particular 1st section).
Regards
Giulio
To downgrade your iCloud storage to the free 5GB level please see
Downgrade your iCloud storage - Apple Support
Strictly speaking all purchases
are final (after all, you can't very well return them): please see this
page for information on requesting a refund:
https://support.apple.com/HT204084
I wouldn't have thought failing to cancel the renewal was grounds for a refund.
Apple do say in that page, 'You can't request refunds for recurring charges':
however they have been known to be sympathetic in cases of actual error, so
it's possible that they may allow you a refund as a one-off concession:
but please be aware that they are under no obligation to do so: go to
https://www.apple.com/emea/support/itunes/contact.html
Alternatively go to the page
suggested in the Help page linked to above:
https://reportaproblem.apple.com/?s=6
I want to cancel my $2.99 storage plan and want a refund for what was taken out today.