App won’t open

So my iPhone thinks Snapchat is downloaded but it won’t open and the AppStore says its downloaded. When I delete it the AppStore still says it’s downloaded and I can’t open the app

iPhone 7, iOS 12

Posted on Apr 15, 2019 9:57 AM

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Posted on Apr 15, 2019 10:28 AM

Did you try deleting it in Settings>iPhone Storage? Let the list of apps load and find it in the list. Tap on it and you can delete it or offload it and the try downloading it again.


Or you can try force restarting your phone and then see if you can open it or delete it. To force restart on an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.


3 replies
Question marked as Top-ranking reply

Apr 15, 2019 10:28 AM in response to dominick290

Did you try deleting it in Settings>iPhone Storage? Let the list of apps load and find it in the list. Tap on it and you can delete it or offload it and the try downloading it again.


Or you can try force restarting your phone and then see if you can open it or delete it. To force restart on an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.


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App won’t open

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