connection problems with plantronics voyager legend bluetooth headset

When using my Plantronics Voyager Legend headset with iPhone 6 it sometimes will default back to the iPhone microphone during a conversation then back to the Voyager. I have two Voyager headsets and both act the same. Spoke with Plantronics tech and he said the problem is with the iPhone. I have tried deleting the headsets and pairing again, but still the same issues.

iPhone 6, iOS 12

Posted on Apr 15, 2019 3:43 PM

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1 reply

Apr 16, 2019 3:04 PM in response to jkbenski

Hello jkbenski,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with your iPhone and your Plantronics Bluetooth headset. Since you have already tried some good troubleshooting steps and contacted Plantronics already, your next step is to make sure your iPhone is up to date and then contact Apple if you need further assistance.



Update the iOS software on your iPhone, iPad, or iPod touch

Contact Apple Support 



Cheers!

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connection problems with plantronics voyager legend bluetooth headset

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