You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hide alerts NOT working

I have a couple of group iMessages (yes - everyone in group iPhones) going. In BOTH groups I have “Hide Alerts” turned on. One group I don’t get message notifications while in the other group I STILL get them. VERY frustrating! I am on iOS 12.1.4

iPhone 6s, iOS 12

Posted on Apr 15, 2019 10:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 17, 2019 7:20 AM

Hi there, chiefkeith!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with the option to hide the message alerts for a group. First, I recommend checking out this article to Update your iPhone, iPad, or iPod touch. This will get your device on the latest iOS version available. Once you have updated, test to see if the issue is still going on.


If the issue is still going on, check out this article to Use Messages on your iPhone, iPad, or iPod touch to delete the conversation and have a member of the group send a response to the groups to see if you get the alert.


Let me know the results and have a great day!



Similar questions

1 reply
Sort By: 
Question marked as Top-ranking reply

Apr 17, 2019 7:20 AM in response to chiefkeith

Hi there, chiefkeith!


Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with the option to hide the message alerts for a group. First, I recommend checking out this article to Update your iPhone, iPad, or iPod touch. This will get your device on the latest iOS version available. Once you have updated, test to see if the issue is still going on.


If the issue is still going on, check out this article to Use Messages on your iPhone, iPad, or iPod touch to delete the conversation and have a member of the group send a response to the groups to see if you get the alert.


Let me know the results and have a great day!



Reply

Hide alerts NOT working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.