Cancel purchase
I have wrongly purchased one app. I would like to cancel and refund the amount
iPhone 6, iOS 11
Question marked as
Best reply
Does that app have a subscription? If so you need to cancel it:
https://support.apple.com/HT202039
Strictly speaking all purchases
are final (after all, you can't very well return them): please see this
page for information on requesting a refund:
https://support.apple.com/HT204084
Apple do say in that page, 'You can't request refunds for recurring charges':
however they have been known to be sympathetic in cases of actual error, so
it's possible that they may allow you a refund as a one-off concession:
but please be aware that they are under no obligation to do so: go to
https://www.apple.com/emea/support/itunes/contact.html
Alternatively go to the page
suggested in the Help page linked to above:
https://reportaproblem.apple.com/?s=6
