I think my iphone 7 has "loop disease" (audio call issues, headphone issues, reboot issues)

I had same problem and spent 15 minutes on phone with apple,they act like it’s the first issue they have seen like this.

just out of warranty

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A boot loop is a symptom not a disease.

There is an iPhone 7 program for phones getting no service. Lightning connector failing would be a hardware problem. I take it Apple already offered you an out-of-warranty replacement and you don't want to do this. Your other options are to find a reputable 3rd party repair site and have them replace the Lightning connector or buy a new phone. Keep in mind that if you have a 3rd party shop do the work you may forfeit any future service from Apple on that iPhone.

There are multiple articles out there about aliens running the government. Are those also true? There are many things that can cause a boot loop and they have been around prior to the iPhone 7. Again, they are a symptom.

You said earlier it didn't charge. Now you say it will charge and the headphones don't work. But the speakers are working so it will not be an audio IC. Have you tried a flashlight and a toothpick and cleaned the Lightning port? If the speaker icon is greyed out how are you hearing the speaker when you hear music playing through it? Or is it just the top speaker?

All of this happening following an update could be coincidence or the update highlighted an existing problem. Make your Genius bar appointment and let them test it.

See if the tips in the following article help resolve the issue. If not, then do as deggie & Branta have already told you, make a Genius appointment and let them diagnose the problem.

How to fix an iPhone 7 that gets stuck on infinite boot loops - iKream

I managed to get my I phone replaced by quoting EU legislation and also UK consumer protection law. They said that they would cover for 3 years under this law even though it’s supposed to cover 6 years. I didn’t bother arguing as I was covered by the 3 year time frame.

I had this issue for around 6 months then my phone suddenly started working properly again. (Did not update it again or anything.)

There was a class action lawsuit was filed regarding this issue about a month before my phone started working again. Coincidence?

I Just started having this same problem. Apple has been giving me the run around ever sense. They refuse to repair or replace the phone, yet they recognize that its an Apple hardware failure? I plan to keep fighting this until they replace my phone.

You should if you’re under warranty but it may cost a small fee (but nothing compared to the $350 they told me it would outside of warranty). Just went through this, at the Genius Bar, several of us had the same issue. They admitted it’s a common issue with the 7 but Apple isn’t calling it a recall because it could be because of general wear and tear issue. A couple of us found it odd that it happened after we updated our iOS. We were super frustrated, ended up not opting to get mine replaced since I am due for an upgrade in a month, out of warranty and didn’t want to risk the same issue with another 7.

Oh, you are one of those 3rd party repair people posting fake questions here. I'd skip the Genius Bar appointment.

Hi LAG31,

My phone has been experiencing the same exact symptoms as yours. How did your situation end up getting resolved?

Thank you for your help!