Subscription cancellation

I cancelled my subscription to Apple Music a few days before the first of April but I just noticed that I was still charged for the month of April. How would I go about getting a refund?

iPhone 7, iOS 12

Posted on Apr 16, 2019 6:55 PM

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Question marked as Top-ranking reply

Posted on Apr 16, 2019 7:54 PM

Manage your Apple Music membership - Apple Support -"Learn how to change from an Individual membership to a Family membership, turn off automatic renewal, or join Apple Music later." Turn off automatic renewal and your membership will finish at the end of the current subscription period. --> hhttps://support.apple.com/HT204939


Did you turn off automatic renewal more than 24 hours in advance of the renewal time?


Apple doesn't normally give refunds for "recurring charges" but I guess you could ask.


Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges" https://support.apple.com/HT204084


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


1 reply
Question marked as Top-ranking reply

Apr 16, 2019 7:54 PM in response to johnnor14

Manage your Apple Music membership - Apple Support -"Learn how to change from an Individual membership to a Family membership, turn off automatic renewal, or join Apple Music later." Turn off automatic renewal and your membership will finish at the end of the current subscription period. --> hhttps://support.apple.com/HT204939


Did you turn off automatic renewal more than 24 hours in advance of the renewal time?


Apple doesn't normally give refunds for "recurring charges" but I guess you could ask.


Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges" https://support.apple.com/HT204084


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


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Subscription cancellation

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