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Hi_im_Paull Author

Level 1

4 points

Cannot Reset Security Questions

Every time I try to reset my security questions it says "Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions." I know my password and appleid

iPhone 6s Plus, iOS 12

Posted on Apr 16, 2019 10:53 PM

Best reply

Eric Root

Level 10

684,045 points

Posted on Apr 17, 2019 6:32 AM

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Work through the screens to get a chat option. You may need to pick a problem that is slightly different than yours to get a chat option.

Apple Support using Twitter

Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.

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Cannot Reset Security Questions

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