My iphone5s keeps on shutting off on its own and when it turns on, the battery level is at 1% although its battery level was still high. After a few minutes it goes back to the battery level before it shut down. What can be the problem? I already tried restarting it but it's still the same. Thank you.
Hey there!
This sounds like an issue with the battery. I would encourage you to Contact Apple Support and they should be able to do an Over-The-Air analysis of your battery condition and advise you on steps from there.
Hey there!
This sounds like an issue with the battery. I would encourage you to Contact Apple Support and they should be able to do an Over-The-Air analysis of your battery condition and advise you on steps from there.
iphone 5 keeps turning off
