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Face Recognition

Face recognition on my phone stopped working earlier today, so i tried to re-set it and it displayed a message that it cannot be done now.


Is there something wrong with face recognition ?

iPhone XR, iOS 12

Posted on Apr 17, 2019 8:16 AM

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Posted on Apr 17, 2019 8:16 AM

If Face ID is disabled and if you restarted your phone, cleaned the sensor, removed any kind of screen protector and your issue with Face ID persists, then it means something went wrong with the True Depth camera system. 

Schedule an appointment at a Genius Bar or an Authorized Service Provider.

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Face Recognition

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