Ipad is disabled, I did not do an iTunes backup but an Imazing backup... how can I recover my password and/or data?

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Level 1

9 points

Ipad is disabled, I did not do an iTunes backup but an Imazing backup... how can I recover my password and/or data?

Sooo difficult for the owner to get back it own device but probbaly easier for thieves to get them and use them/ Why make it so difficult? I just changed my password, didn't use it until next day and it was disabled. To all my knowledge one of those instances I did use the correct password but was not recognized... In my desperation I went to the Apple ID and looked at my devices and removed the ipad from the devices so no on could access the dat (or so I thought). I don't know if that preserve dmy information or not. Even if it is lost to me, I thought, better deleted as a device so no one can see it.

I am not sure I did the right thing.... HELP!

Going to an Apple store and letting other hands manage my iPad makes me uncertain of what they will do or retrieve without my consent... How do I know people that work on it and trustful?

I think the iPads whould not be disabled but instead should be disabled for 5 minutes, not on increments.. and let us access it some other way (apple ID site ) by resetting the password on the ipad the longer it takes, the less probability to remember the forgotten password. Does not make any sense to have the ipad disabled for 1 hour!!! WHo came out with this idea????OMG

iPad, iOS 11

Posted on Apr 18, 2019 12:25 PM

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Answer 1

Apr 18, 2019 12:44 PM in response to Walkiria

Once you reset the password in iTunes why can’t you restore your iMazing backup. Don’t they claim you can recover everything with their backup solution?

BTW, the reason you cannot recover the screen lock passcode from the AppleID or any other site is because it is not linked to your AppleID. It is specific to the device and is stored solely in the device. The fact that too many passcode attempts disables the device and requires erasure to reset is a very deliberate, conscious design decision by Apple to ensure that nobody, nobody at all, can access your data without knowing the passcode. It is part of Apple’s publicly stated privacy policy to protect people’s personal and private information.

It also takes 10 failed attempts to fully disable it, and the first timeout (one minute) does not occur until about attempt 6 or 7.

If you have multiple devices, use a passcode manager like mSecure or 1Password and sync it to all (mSecure sync’s via iCloud so the sync itself is fully encrypted in transmission as well).

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Answer 2

Apr 18, 2019 12:27 PM in response to Walkiria

You will need to erase, then restore the iPad via the latest version of iTunes (v12.9.x) on your home computer, by following the directions in this link EXACTLY: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Answer 3

Walkiria Author

Level 1

9 points

Apr 18, 2019 12:29 PM in response to Walkiria

I ahve been without my main iPad (this one with the problem) for two days and I am at a loss for the data that I had there. As a matter of fact, I also "forgot" the password of a mini iPad recently so I think someone is doing something to my devices....

I am afraid to touch two other iPads that I have and the only one device working right now is the iPhone 7

My solution? maybe don't use passwords... again and if ever I buy another ipad.

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Answer 4

Apr 18, 2019 12:32 PM in response to Walkiria

Your choice to not use passcodes, but then you'd be putting yourself in a situation where if anyone got access to your device, they could get in and do pretty much anything they want. In all my years of owning iOS devices and there have been many, I have NEVER had an issue with my passcode on any of them. To be sure I can never forget, I do something simple. I write the codes down in a book which is stored in a safe place should I ever need them.

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Answer 5

Walkiria Author

Level 1

9 points

Apr 18, 2019 1:12 PM in response to lobsterghost1

I have followed that procedure 10-15 times... and It doesn't work.... I don't think I can install that version on my old iMac with OS 10.11.6 _ there is a point where it tries to install the new Itunes on my iMac from 2009 with El Capitan. It tries to install iTunes 12.9xxx but which my iMac's OS does not support (nor I want to upgrade so I may have to change several programs and Apps on the iMac)... so... I am stuck!

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Answer 6

Apr 18, 2019 1:32 PM in response to Walkiria

Aren't you able to purchase a newer MacOS for your Mac? It's not a matter of how long your Mac has remained in service. It's a matter of keeping things up to date, which in the Apple World is important as you're finding out.

You don't even HAVE to use a Mac to restore your iPad. You can use a Windows computer with iTunes. iTunes works on Windows all the way back to Windows 8, though Windows 10 has been out for a while now.

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Answer 7

Walkiria Author

Level 1

9 points

Apr 18, 2019 1:34 PM in response to Michael Black

iMazing does the same iTunes does. It stops when it cannot install the latest iTunes 12.x.x., which it appempts to do --- as iTunes does... and stops ehere iTunes STOPS --- Not an iMazing problem since it is shared by Mac OS and iTunes version compatibility.. I still have the backup of this iPad on my iMac ready to be unleashed in an easy way. I only need to enable the iPad again--which is the problem...I wouldn't need to go to iTunes in this ater case. Just run the backup to the iPad from iMazing and I would have everything back... But...

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Answer 8

Walkiria Author

Level 1

9 points

Apr 18, 2019 1:40 PM in response to Walkiria

So, far, no easy answers.... I think deciding the extent of protection should be left to the device owner, not to Apple... The security extreme security is meant not to protect the user, but to protect t Apple from legal responsibilities in case the date is accessed by other than the owner. I would prefer to decide how much security , how many attempts and if the iPad shoudl be disabled to the extent of becoming a piece of electronics without any use and even then, loosing all data and having tostrat on a blanl slate. No more of this. No solution but to throw it on the pavement with force or dip it into a sink full of water.

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Answer 9

Walkiria Author

Level 1

9 points

Apr 18, 2019 1:51 PM in response to Walkiria

EDITED:

So, far, no easy answers.... I think deciding the extent of protection

should be left to the device owner, not to Apple... The extreme

security is meant not to protect the user, but to protect Apple from

legal responsibilities in case the date is accessed by other than the

owner.

I would prefer to decide how much security , how many attempts

and if the iPad should be disabled to the extent of becoming a piece of

electronics without any use and even then, loosing all data and having

to start anew on a blank slate. No more of this. No solution but to throw it

on the pavement with force or dip it into a sink full of water.

I think I am mad beyond control at this point and I apologize if I sound so,

because it is making me write without grammatical correctness . I apologize... Maybe

I can get to an Apple store, but that makes a senior person think twice before

engaging on that trip.

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Answer 10

Apr 18, 2019 2:03 PM in response to Walkiria

I can't say I agree with your assessment about this. Activation Lock, is the best theft deterrent system out there. I do honestly believe it's designed with the users data in mind. And you can't fault Apple for you not having up to date software to take care of what you could take of if you did have up to date software. So on this point we disagree. But we are only users here and have no input to or control over anything Apple does. So you should provide your thoughts to them.

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Answer 11

Walkiria Author

Level 1

9 points

Apr 18, 2019 2:23 PM in response to lobsterghost1

I don't appreciate your question about whether I can or can't afford anything-that is rude, and convenient for Apple, not me. If my iMac works, why should I keep sending money to Apple for the right to access my devices??? Please, be sensible... Do you replace your car or house because there is a newer model? I don't... Our Mercedes SUV from 2002 is still running and able; why should I spend money on a new one?

BTW: I was QA Engineer at a computer mfg. company back in my days, LOL We have several windows computers in the house and we have had so many gadgets in th east, that I just want simplicity and ease of use. I'm surrounded by Windows in my house(not intended pun), which I abhor to use.. I don't want to go THAT way, why should I?

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Answer 12

Apr 18, 2019 2:39 PM in response to Walkiria

Where in my response did I accuse of you not being able to afford anything? I asked if you can buy the updated MacOS? And that question was more geared towards my lack of knowledge as to the upgradability of your Mac. So it was never meant as can you afford to buy. I have no clue or interest in your financial wellness. I stand by what I said in that you chose to not stay up to date. That's a choice you have made. Not Apple.

You car analogy isn't applicable to computing technology. Things move at a very rapid pace in the IT world. You likely aren't still using a flip phone from the early 1990's, just as you likely don't use iOS 5.2 on your iPad. My entire point is and has been that you can restore your iPad. If you don't want to update your MacOS or your Mac can't be updated, borrow a friends computer or visit an Apple Store.

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Answer 13

Walkiria Author

Level 1

9 points

Apr 18, 2019 2:31 PM in response to lobsterghost1

I love my Apple devices. OK, lets be clear. My iMac has the latest it can hold. It works fine for what I do... Has a 24 inch screen to die for... Still has ample space in the HD. I added memory to the fullest it could hold...to fill my needs, not Apple's. What is there to replace? I don't think you understand this. It's a choice, should not be an imposition or requirement. When I decide to get a new Mac, whenever that is and if it happens, it will be be because the ones I have do not do what I want. At this point, this connundrum tends to obligate the user to what? Buy a new Mac so I can restore an iPad... let me rephrase. I am better off by buying a new iPad!!!!! and I use iMAzing because I don't like iTunes. Such a clunky piece of S/W!

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Answer 14

Walkiria Author

Level 1

9 points

Apr 18, 2019 1:26 PM in response to lobsterghost1

Your answer doesn't solve my problem...I have been using Apple devices since forever.. This is the first time I'm on this bind.

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Answer 15

Walkiria Author

Level 1

9 points

Apr 18, 2019 1:28 PM in response to lobsterghost1

Thanks for corroborating that! It is unfair that because I don't have a newer OS or Mac I cannot restore my Ipad.... You know.. They last forever, that is why I still have my precious iMac 24".

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Ipad is disabled, I did not do an iTunes backup but an Imazing backup... how can I recover my password and/or data?

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