my account has been disabled in the app store and itunes

 Apple ID disabled - Your account has been disabled in the App Store and iTunes

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 

iTunes Support

iTunes Support – world wide

'If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.' Click on the link in the document and follow instructions. https://support.apple.com/HT208856