Mojave: macOS wants to make changes. Enter an administrator's name

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Level 1

107 points

Mojave: macOS wants to make changes. Enter an administrator's name

Since logging into my iMac this morning, I'm consistently getting the below error message. I've entered the correct Administrator Name and Password over and over and the dialog box won't go away. To troubleshoot, I've tried the following unsuccessfully:

Restarted computer
Deleted cached keychain folder at: /Macintosh_HD/Users/MY_USER/Library/Keychains/CCEF3361XXXXXXXXXXX
Checked and updated permissions to Read/Write Adminstrators on /Library/Keychains
Checked and updated permissions to Read/Write Adminstrators on /Library/Keychains/System.keychain

Nothing seems to clear this crazy error in macOS 10.14.4 [18E226]

Does anyone else have this issue or a way to resolve? I appreciate any ideas.

iMac 27", macOS 10.14

Posted on Apr 19, 2019 12:54 PM

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Answer 1

sberman

Level 10

273,534 points

Apr 19, 2019 2:11 PM in response to Guido79

Guido79 wrote:

I've entered the correct Administrator Name and Password over and over and the dialog box won't go away.

Once you enter the Administrator Name and Password, what happens exactly?

Are the name/password accepted? Can you then proceed to perform other operations?
Are the name/password rejected? Do you see the request box shake and the request not go away?

If the request box shakes and does not go away, you did not enter the correct Administrator Name and Password. Consider very carefully what that Administrator Name might be. Often, it's a first and last name.

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Answer 2

Guido79 Author

Level 1

107 points

Apr 20, 2019 11:15 PM in response to sberman

@sberman

Thanks for the reply. The name/password combination is accepted because the dialog box did not shake after entry. When entering it incorrectly on purpose, the dialog box does shake (i.e. password fail). I'm trying to figure out what is trying to authenticate but I can't figure it out. 🤔

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Mojave: macOS wants to make changes. Enter an administrator's name

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