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Received an email this morning from ID Service <noreplyappidreport9@mailihelpid.com> indicating that my apple ID had been temporarily disabled for security reason and it is asking me to unlock via iforgot.apple.com, signed Apple Support. Is this a fraudulent attempt to get my password ID?

MGM


Posted on Apr 19, 2019 1:55 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2019 2:41 PM

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

2 replies
Question marked as Top-ranking reply

Apr 19, 2019 2:41 PM in response to michael.mullen

Apple won't send you an email/text telling you your account is disabled  or will be disabled. You will find out the next time you try to log in somewhere.




Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

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