I recently aquired a pre-owned 2nd generation Apple TV. When prompted to enter my Apple ID and Password, I repeatedly get an error message that the ID and password are not recognized. I am absolutely certain that the information entered is correct. I use it constantly for Find My Phone without issues. I tried restoring the Apple TV to original settings, but that does not seem to make a difference. I would appreciate suggestions on how to proceed.
When using 2 factor authentication on an older device you need to enter the password and code together, and there is a time limit. To make the best use of that time enter the password, then request the code and add it to the end of the password.
Get a verification code and sign in with two-factor authentication - Apple Support
Be aware that the 2nd gen is almost 9 years old, no longer receiving updates, and does not run apps (just preset content sent via server, with providers starting to drop support). That model is also classified as obsolete so it is no longer serviced or supported by Apple should issues arise.
When using 2 factor authentication on an older device you need to enter the password and code together, and there is a time limit. To make the best use of that time enter the password, then request the code and add it to the end of the password.
Get a verification code and sign in with two-factor authentication - Apple Support
Be aware that the 2nd gen is almost 9 years old, no longer receiving updates, and does not run apps (just preset content sent via server, with providers starting to drop support). That model is also classified as obsolete so it is no longer serviced or supported by Apple should issues arise.
Thanks for the suggestion. I will try it. I only wanted this second Apple TV so that I could listen to my I Tunes library with it. In hindsight, I probably should have gotten a current model.
Not a problem.
In order to have access to your iTunes library directly you would need to subscribe to iTunes Match, the 2nd gen doesn't support Apple Music. Otherwise, you can use the Computers icon to use home sharing and access your local library (computer would need to remain on and running iTunes).
I don't usually recommend users get 2nd gen's anymore, due to the age of the hardware it is only a matter of time before issues arise, and reports are starting to come through more consistently. However, since you already have one then it's best to be aware should you encounter anything.
Apple TV Does Not Accept ID and Password
