Verification Failed: There was an error connecting to the Apple ID Server

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Level 1

13 points

Verification Failed: There was an error connecting to the Apple ID Server

I have an iPad that all of a sudden has not let me used any apps and always asks for my Apple ID to make them work. When I plug in the correct Apple ID, the screen pops up saying: “Verification Failed: There was an error connecting to the Apple ID Server”. This happens many times in apps like Netflix, YouTube and Messages. I cannot use my iPad at all. Please help. Thank you!

iPad Pro, iOS 12

Posted on Apr 21, 2019 12:19 PM

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Answer 1

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lobsterghost1

Level 10

140,602 points

Apr 21, 2019 12:22 PM in response to Adog1112

Which model iPad and what iOS version are you on? You can try the following suggestions:

Follow These Quick Tips to Fix Apple ID Verification Failed. There was an error in connecting to your Apple ID

Take a look at Apple’s System Status to ensure Apple Servers aren’t experiencing any issues
Check that you’re connected to WiFi
Use one Apple ID for all Apple Services or toggle off any services (like FaceTime, Game Center, and Messages App) that use a different Apple ID
Set your Date & Time to Set Automatically
Restart or force restart your iDevice
Try logging out of your Apple ID and then logging back in
Turn off any AD or Content Blockers
Temporarily disable any VPN

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Answer 2

Adog1112 Author

Level 1

13 points

Apr 21, 2019 12:25 PM in response to lobsterghost1

I have an iPad Pro and it’s at IOS 12.2

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Answer 3

Apr 21, 2019 12:49 PM in response to Adog1112

Good. Try the suggestions I provided and nothing helps, reach out to Apple Support. Your iPad is under warranty and Apple will be happy to help you.

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Verification Failed: There was an error connecting to the Apple ID Server

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