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All the songs that I purchased through iTunes disappeared from my music app please help . My email address is ***

Dear customer service

all the songs that I purchased through iTunes disappeared from my music app.

***@yahoo.com


please help


thank you


[Email Edited by Moderator]

iPhone X, iOS 12

Posted on Apr 21, 2019 9:39 PM

Reply
Question marked as Apple recommended

First check they are not hidden 


Hide and unhide Music ...

https://support.apple.com/en-ca/HT208167


Or ....


Sign out of  your Apple ID, then sign back in 

Go to Settings > [your name] > iTunes & App Store.


Go to the iTunes Store to find the music, tap the cloud icon to download 

Posted on Apr 21, 2019 10:55 PM

1 reply

All the songs that I purchased through iTunes disappeared from my music app please help . My email address is ***

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