Scheduling a Screen Repair - Find My iPad Confirm Error

My iPad 4 Mini Wifi Only has a broken screen - I've taken the iCloud account off it via my other iPad in the settings which shares the same iCloud account. I've got to the "Prepare and submit your repair" page on Apple Support where there's a Turn Off Find My iPad confirmation button which will not confirm each time I press it.


I've reloaded the page etc. and still nothing. I cannot continue until this button works!

Any help would be appreciated!


iPad mini 4 Wi-Fi

Posted on Apr 22, 2019 1:54 PM

Reply
1 reply

Apr 23, 2019 12:10 PM in response to felicityelena11

Hello felicityelena11.


Welcome to Apple Support Communities.


If I'm understanding correctly, you are unable to submit a repair for the iPad because the confirm button for Find My iPad is not working, though you have turned off Find My iPad. I will be glad to assist.


At this point, I would recommend contacting Apple Support. Here's how:


Contact Apple for support and service


Cheers.


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Scheduling a Screen Repair - Find My iPad Confirm Error

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