Hello, a few years ago, i bought iphone 5s for my daughter, many years passed, now i found this phone blocked with apple id, can i ask for this iphone untie an apple id? For these years i lost iphone package with check in, so i can't show you some one. Add a photo too.
[Image Edited by Moderator to Remove Personal Information]
iPhone 6, iOS 12
Activation Lock Problem
If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a decease owner you will need a certified copy of the Death Certificate, the device, proof of inheritance and proof of your identity. Take all to your local Apple Store for help. Note: there is no guarantee that anyone can gain access to the device.
Find My iPhone Activation Lock
If you can't activate your iPhone - Apple Support
Activation Lock - Turn off Find My iPhone
Activation Lock Problem
If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a decease owner you will need a certified copy of the Death Certificate, the device, proof of inheritance and proof of your identity. Take all to your local Apple Store for help. Note: there is no guarantee that anyone can gain access to the device.
Find My iPhone Activation Lock
If you can't activate your iPhone - Apple Support
Activation Lock - Turn off Find My iPhone
About apple id on iphone 5s
