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My MacBook Pro is broken

My MacBook Pro is broken, how can I get it repaired?

MacBook Pro 13", macOS 10.14

Posted on Apr 24, 2019 10:08 AM

Reply
Question marked as Apple recommended

You make an appointment and take it in


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a hardware issue—

https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support


https://support.apple.com/en-hk/aasp-program

https://locate.apple.com/country


From iOS app online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


Posted on Apr 24, 2019 10:49 AM

3 replies

Apr 24, 2019 10:23 AM in response to Melodious Mel

From Apple's "How to Write a Good Question":


To help other members answer your question, give as many details as you can.

--Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
--Provide the version numbers of your operating system and relevant applications, for example "iOS 6.0.3" or "iPhoto 9.1.2".
--Describe the problem, and include any details about what seems to cause it.
--List any troubleshooting steps you've already tried, or temporary fixes you've discovered.


Help us help you.



Question marked as Apple recommended

Apr 24, 2019 10:49 AM in response to Melodious Mel

You make an appointment and take it in


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a hardware issue—

https://www.apple.com/retail/geniusbar/


https://checkcoverage.apple.com/

https://support.apple.com/my-support


https://support.apple.com/en-hk/aasp-program

https://locate.apple.com/country


From iOS app online Genius Bar appointment:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8


My MacBook Pro is broken

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