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won't update

I have 4 apps that won't update Pages, iMovie, keynote and numbers. This is a brand new MacBook Air.

please help

thank you in advance

April

MacBook Air 13", macOS 10.14

Posted on Apr 24, 2019 2:34 PM

Reply
Question marked as Best answer

Hi April,


Thanks for coming to Apple Support Communities for help updated Pages, iMovie, Keynote and Numbers today.


Are other apps able to be downloaded? If not check out: If you can't connect to the App Store, iTunes Store, or Apple Books.


If it is only those apps, did a different Apple ID download them originally? Are you seeing any error message that mentions this? If that's the case, you may need to delete the apps and download them again in the Mac App Store: How to delete apps on your Mac.


Have a great day!


Posted on Apr 25, 2019 2:21 PM

2 replies
Question marked as Best answer

Apr 25, 2019 2:21 PM in response to acbxoxo

Hi April,


Thanks for coming to Apple Support Communities for help updated Pages, iMovie, Keynote and Numbers today.


Are other apps able to be downloaded? If not check out: If you can't connect to the App Store, iTunes Store, or Apple Books.


If it is only those apps, did a different Apple ID download them originally? Are you seeing any error message that mentions this? If that's the case, you may need to delete the apps and download them again in the Mac App Store: How to delete apps on your Mac.


Have a great day!


won't update

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