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Apple Music free trial

Hello, I am unable to enroll for the free Apple Music trial as it tells me that I have already used it. It’s impossible as this is the first iPhone I have purchased in life and I never had to but Apple Music before. What do I do?

Posted on Apr 24, 2019 8:34 PM

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Posted on Apr 24, 2019 8:45 PM

FYI: These are user-only forums. Apple is not here. Thank you for your understanding and support. Should you need further support: Contact Apple Customer and Support Service.


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


1 reply
Question marked as Best reply

Apr 24, 2019 8:45 PM in response to pwrFnatic

FYI: These are user-only forums. Apple is not here. Thank you for your understanding and support. Should you need further support: Contact Apple Customer and Support Service.


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


Apple Music free trial

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