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I need a refund

I got charged for a bill i don’t pay and you guys took it out my paypal when it’s supposed to be billed on a different card. I’ve never paid for it this is the first time and i was just charged without ordering anything

iPhone 8 Plus, iOS 12

Posted on Apr 25, 2019 9:41 AM

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Question marked as Best reply

Posted on Apr 25, 2019 9:43 AM

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.


Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges"


Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund


Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions


If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription:


iTunes Store - Contact Us - Apple Support - Use this form for assistance with account and billing, code redemption, or purchase questions


Worldwide iTunes support

1 reply
Question marked as Best reply

Apr 25, 2019 9:43 AM in response to s4ucy

If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement - Does not mention purchases made under Family Sharing which might be charged to the organizer's card but will not appear under the organizer's purchase history or subscriptions. Ask family members about those or check your receipts.


Request a refund for an App Store or iTunes Store purchase - "You can't request refunds for recurring charges"


Report A Problem to "Sign In for help with iTunes purchases made in the last 90 days" or ask for a refund


Subscriptions aren't managed through Report A Problem , see: View, change, or cancel your subscriptions


If you have unsatisfactory results with Report A Problem or still want to try to request a refund for a subscription:


iTunes Store - Contact Us - Apple Support - Use this form for assistance with account and billing, code redemption, or purchase questions


Worldwide iTunes support

I need a refund

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