can not change country

i have moved out from United Kingdom and now I'm in Poland i would like to change country and use icloud drive but can not use my polish card to pay becuase everything on my account is on my address from UK can we sort this out, because it's not great that i need to create new Apple Id, because i have paid lots of money for some of the apps, and i will not be able to use it again without paying for that stuff again

Posted on Apr 25, 2019 9:51 AM

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Question marked as Top-ranking reply

Posted on Apr 25, 2019 9:59 AM

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Top-ranking reply

Apr 25, 2019 9:59 AM in response to ciawes

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

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can not change country

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