hp psc 1315 how to clean printer head?

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Level 1

16 points

hp psc 1315 how to clean printer head?

Hi,
I have at least 20% ink left in my black catridge, but the printer prints cropped lines of text. I wonder if the printer head needs to be cleaned. So how do that do that in mac snow leopard? Thank you.

macbook pro, Mac OS X (10.6.4)

Posted on Jul 12, 2010 7:13 PM

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Answer 1

No Alibi

Level 2

410 points

Jul 13, 2010 8:30 AM in response to nobutan

Hi,

If the printer is set up as wireless, you may need to connect it using USB.

For an HP 4480 All-in-One, "Clean Printheads" is here:
System Preferences > Print & Fax > Print button > Options & Supplies > Utility > Open Printer Utility.

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Answer 2

nobutan Author

Level 1

16 points

Jul 13, 2010 3:48 PM in response to nobutan

The printer is not connected with wireless, I just figured out that I must go to Printer & Faxes>then choose my printer>options$supplies>utilities>open printer utility. I clean the printer head from there.

Before I figure that out, it was confusing for me because I cannot go directly to printer settings from the print menu.

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