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I can’t buy something on my game like gems

It just keep saying ur purchase cannot be placed

Posted on Apr 27, 2019 10:40 AM

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Question marked as Best reply

Posted on Apr 27, 2019 1:28 PM

Have you tried to make In-App purchases from another app?


Review if you have a pending charge on your account


settings>> [yourname]>> iTunes & App Store>> tap on your Apple ID>> view Apple ID>> scroll down and tap on purchase history


make sure you do not have any pending charge


make sure your card (if so) doesn't have any international block by your bank to make purchases


confirm that you have credit balance (I know.. but sometimes this happens)


Make sure you're connected to a private network connection (WP2 Network security)


if the issue persist you may contact Apple Support


https://www.apple.com/contact/ <--- Apple Care Support

https://support.apple.com/contact <--- go through this page to chat with an Apple Care advisor as well


Regards.

1 reply
Question marked as Best reply

Apr 27, 2019 1:28 PM in response to Baller4412

Have you tried to make In-App purchases from another app?


Review if you have a pending charge on your account


settings>> [yourname]>> iTunes & App Store>> tap on your Apple ID>> view Apple ID>> scroll down and tap on purchase history


make sure you do not have any pending charge


make sure your card (if so) doesn't have any international block by your bank to make purchases


confirm that you have credit balance (I know.. but sometimes this happens)


Make sure you're connected to a private network connection (WP2 Network security)


if the issue persist you may contact Apple Support


https://www.apple.com/contact/ <--- Apple Care Support

https://support.apple.com/contact <--- go through this page to chat with an Apple Care advisor as well


Regards.

I can’t buy something on my game like gems

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