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(com.apple.MobileSoftwareUpdate.UpdateBrainService + 103720) [0x100bf5528]

Someone or a group hacked into my 2 iPhone 7 and then my iPhone app and then deleted it all over again and again it was sooo much worse then I had to get my iPhone back to work again and again it won’t even open and then I have to get my backup and it crashes every time and then it comes out like this

apple.MobileSoftwareUpdate.UpdateBrainService","share_with_app_devs":false,"is_first_party":

Command: com.apple.MobileSoftwareUpdate.UpdateBrainService

Path: /private/var/db/com.apple.xpc.roleaccountd.staging/com.apple.MobileSoftwareUpdate.UpdateBrainService.16777219.6644146.xpc/com.apple.MobileSoftwareUpdate.UpdateBrainService

iPhone 7, iOS 12

Posted on Apr 27, 2019 9:26 PM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,706 points

Posted on Apr 28, 2019 8:46 AM

0417newstarts wrote:

Someone or a group hacked into my 2 iPhone 7 and then my iPhone app and then deleted it all over again and again it was sooo much worse then I had to get my iPhone back to work again and again it won’t even open and then I have to get my backup and it crashes every time

This is part of the iOS software and it is nothing that indicates someone hacking or getting into your computer/ or iPhone.

The iOS platform can update itself. Here is an example where it has used up too much CPU time in performing the update. Your truncated crash report, , shows the UpdateBrainService being terminated:

I would suggest you simple restore from backup, restore as new device. http://support.apple.com/kb/HT1414

If you can not restore successfully—take your phone in for service.

That domain nmd.hil-nwkhshx.nyc.wayport.net is an AOL server and may well be on a block list.

Try updating using a different Network if you continure to have issues updating your iPhone iOS

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(com.apple.MobileSoftwareUpdate.UpdateBrainService + 103720) [0x100bf5528]

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