Where’s my music?

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Level 1

4 points

Where’s my music?

Bought a new iPhone 8 at Apple Store today and none of my songs and albums came over! This is years of purchasing and downloading music from iTunes now missing. Can anyone help?

iPhone 8, iOS 12

Posted on Apr 27, 2019 9:31 PM

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Answer 1

Best reply

Vancouver22

Level 8

36,294 points

Apr 27, 2019 11:20 PM in response to AndyHershey

Go to Settings > [your name] > iTunes & App Store.- sign out of your Apple ID - sign back in.

Turn on iCloud Music Library with Apple Music

https://support.apple.com/en-ca/HT204926

Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

Go to Settings > Music, then tap iCloud Music Library to turn it off.
Close Settings.
Go to Settings > Music, then tap iCloud Music Library to turn it on.

Go to the iTunes Store to find the music, tap the cloud icon to download

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Answer 2

TheLittles

Level 10

192,697 points

Apr 27, 2019 10:00 PM in response to AndyHershey

By, logging into iTunes on another device, you can verify if this all shows and is playable, if authorized and downloadable, if connected to the Web.

Go to appleid.apple.com and see if this device does is yet associated with your account.

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Where’s my music?

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