Apple Music Family Sharing

My son lives part time in the US with me and part time in Spain with his mom. I tried to share with him (he's in Spain now) and he's saying it doesn't work. Please help. Thank you.

iPhone XS

Posted on Apr 28, 2019 4:16 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 28, 2019 7:15 AM

Family Sharing requires an Apple ID of the same region (billing address region) for all group members.

If his Apple ID and device region are set for Spain, then he can’t join a Family Sharing group based in the US, regardless of his physical location.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music Family Sharing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.