In app purchase
I bought an add on purchase for a game on my phone and was charged but did not receive the in game credit.
iPhone 8 Plus, iOS 12
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Hello. Check your purchase history to double check the purchase has gone through correctly, and if it has try looking for an option to restore purchases within the app. If this doesn’t help or there doesn’t appear to be an option, you would need to contact the app developer - the following support pages will help you
Buy additional app features with in-app purchases and subscriptions
If you don't see your in-app purchases