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Level 1

4 points

Hello I got charged twice

I was trying to buy a movie and got charged twice I was wanting my money back

iPhone 8 Plus, iOS 12

Posted on Apr 28, 2019 11:50 PM

Top-ranking reply

Level 10

274,564 points

Posted on Apr 29, 2019 9:00 AM

See About payment card authorization holds from the App Store or iTunes Store - Apple Support. It is possible that you're seeing the authorization hold as well as the actual purchase. If you were really charged twice use the https://reportaproblem.apple.com/ site to request a refund.

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