Apples charges

One of my nieces downloaded an app named Rainbowkey by mistake can you all remove that app? Please, thank you.!

Posted on Apr 29, 2019 10:19 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2019 10:27 AM

This is a user to user forum, you are not addressing Apple. As users much like yourself, we cannot remove any apps from your device or account.


You can delete the App from your device: How to delete apps on your iPhone, iPad, and iPod touch - Apple Support

Then Cancel any associated subscription it may have: View, change, or cancel your subscriptions - Apple Support

And then request a refund if required: iTunes Store - Contact Us - Apple Support

1 reply
Question marked as Top-ranking reply

Apr 29, 2019 10:27 AM in response to Joe4975

This is a user to user forum, you are not addressing Apple. As users much like yourself, we cannot remove any apps from your device or account.


You can delete the App from your device: How to delete apps on your iPhone, iPad, and iPod touch - Apple Support

Then Cancel any associated subscription it may have: View, change, or cancel your subscriptions - Apple Support

And then request a refund if required: iTunes Store - Contact Us - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apples charges

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.