Can't get full resolution with MacBook Pro 15" mid 2010 on a BenQ PD2500Q display

I recently bought a BenQ PD2500Q Display with a native Resolution of 2560 x 1440 px. I'm trying to hook up my old MacBook Pro 15" mid 2010. As I'm also using this MacBook with the Apple 27" LED Display (pre-thunderbolt) via displayport I can't see why the BenQ Display isn't showing me the same 2560 x 1440 px in Monitor settings but is maxed out at 1080p. I tried connecting it with a mini Displayport to Displayport Cable, that is said to be displayport 1.2 compatible and therefore support up to 4K (see link for details: https://www.amazon.de/gp/product/B01LXW0GQI/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1


I also tried connecting it with an active minidisplayport to HDMI Adapter (https://www.amazon.de/gp/product/B071X692K7/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1), since the BenQ Display has mini DisplayPort, Display Port and HDMI Inputs, but also with no luck and a max of 1080p. I succesfully got full resolution with a 2017 MacBook Pro via Displayport and HDMI, but I need to get my old MacBook Pro to work on that Display.


I am really stuck here since I have no idea why my Apple 27" Display is working at full 2560 x 1440 px resolution via DisplayPort and the BenQ Display doesn't. I also contacted BenQ support but they say that since the Display works fine with a newer MacBook the cause should be between the Mac and the adapter and I should contact Apple. Since support has expired a long, long time ago, i don't expect Apple will help me on this one.


So any ideas and help would be highly appreciated.

THX

MacBook Pro 15", macOS 10.13

Posted on Apr 29, 2019 10:46 AM

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2 replies

Apr 29, 2019 6:05 PM in response to kjl3000

kjl3000 wrote:

I recently bought a BenQ PD2500Q Display with a native Resolution of 2560 x 1440 px. I'm trying to hook up my old MacBook Pro 15" mid 2010. As I'm also using this MacBook with the Apple 27" LED Display (pre-thunderbolt) via displayport I can't see why the BenQ Display isn't showing me the same 2560 x 1440 px in Monitor settings but is maxed out at 1080p. I tried connecting it with a mini Displayport to Displayport Cable, that is said to be displayport 1.2 compatible and therefore support up to 4K (see link for details: https://www.amazon.de/gp/product/B01LXW0GQI/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1

I also tried connecting it with an active minidisplayport to HDMI Adapter (https://www.amazon.de/gp/product/B071X692K7/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1), since the BenQ Display has mini DisplayPort, Display Port and HDMI Inputs, but also with no luck and a max of 1080p. I succesfully got full resolution with a 2017 MacBook Pro via Displayport and HDMI, but I need to get my old MacBook Pro to work on that Display.

I am really stuck here since I have no idea why my Apple 27" Display is working at full 2560 x 1440 px resolution via DisplayPort and the BenQ Display doesn't. I also contacted BenQ support but they say that since the Display works fine with a newer MacBook the cause should be between the Mac and the adapter and I should contact Apple. Since support has expired a long, long time ago, i don't expect Apple will help me on this one.

So any ideas and help would be highly appreciated.
THX



MacBook Pro (15-inch, Mid 2010) - Technical Specifications

https://support.apple.com/kb/SP582?locale=en_US


Graphics and video support


  • NVIDIA GeForce GT 330M graphics processor with 256MB of GDDR3
  • memory on 2.4GHz and 2.53GHz configurations; or 512MB of GDDR3 memory on
  • 2.66GHz configuration
  • Intel HD Graphics with 256MB of DDR3 SDRAM shared with main memory5
  • Automatic graphics switching
  • Dual display and video mirroring: Simultaneously supports full
  • native resolution on the built-in display and up to 2560 by 1600 pixels
  • on an external display, both at millions of colors
  • iSight camera
  • Mini DisplayPort

Pure digital video output


DVI output using Mini DisplayPort to DVI Adapter (optional)


VGA output using Mini DisplayPort to VGA Adapter (optional)


Dual-link DVI output using Mini DisplayPort to Dual-Link DVI Adapter supports 30-inch Apple Cinema HD Display (optional)


HDMI output using a third-party Mini DisplayPort to HDMI Adapter


Apr 30, 2019 8:00 AM in response to leroydouglas

Hey Leroy,


thanks for your Reply! I was already looking at the specs for my MacBook Pro, and as it says "up to 2560 by 1600 pixels on an external display" so I really don't get why I only get 1080p over Mini Display Port to DisplayPort on the BenQ Display. I get full 2560 x 1440 px resolution on the Apple LED 27" Display, so this is really puzzling. I also don't get what "Pure digital video output" means in the specs, isn't this native Display Port?


I'm lost.


Thanks for any further help / hint in advance!


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Can't get full resolution with MacBook Pro 15" mid 2010 on a BenQ PD2500Q display

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