Purchase problem
I tried to purchase something but was rejected. Can somebody tell me what is the reason and how to fix it.
iPhone X, iOS 12
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I tried to purchase something but was rejected. Can somebody tell me what is the reason and how to fix it.
iPhone X, iOS 12
Hello. Have a look at the following support page which lists the most common reasons.
If your payment method is declined in the App Store or iTunes Store
Purchase problem