User profile for user: johanxmoreno
johanxmoreno Author
User level: Level 1
4 points

Apple Music

I am subscribed to the Family Plan of Apple Music but my family that is registered in my Family Sharing are not able to use Apple Music as if they are not subscribed, I have tried everything and nothing is working. My Apple Music works but there’s does not. Can anyone help?

iPhone 7, iOS 12

Posted on May 1, 2019 9:50 AM

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User profile for user: Eric Root
Eric Root
User level: Level 10
685,221 points

Posted on May 1, 2019 10:39 AM

Get help


If you have issues with your Family subscription:

  1. Make sure that all members of the Family are sharing their iTunes Store purchases.
  2. Make sure that you're signed into the iTunes Store with the Apple ID and password that you use to share content with Family Sharing.
  3. Sign out of the Music app, and then sign back in.


Get an Apple Music Family subscription - Apple Support


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User profile for user: Eric Root
Eric Root
User level: Level 10
685,221 points

May 1, 2019 10:39 AM in response to johanxmoreno

Get help


If you have issues with your Family subscription:

  1. Make sure that all members of the Family are sharing their iTunes Store purchases.
  2. Make sure that you're signed into the iTunes Store with the Apple ID and password that you use to share content with Family Sharing.
  3. Sign out of the Music app, and then sign back in.


Get an Apple Music Family subscription - Apple Support


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