Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music family

My payment for the family package is being declined everytime I try to upgrade

Posted on May 1, 2019 10:39 AM

Reply
Question marked as Best reply

Posted on May 1, 2019 10:46 AM

Check that the billing information was entered correctly. If so, contact your bank or the iTunes Store staff.


(170794)

1 reply

Apple Music family

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.