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I forget my password

I forget my password i can open it only by face ID , how can I receive the password without doing pack up or clear my data

iPhone X, iOS 12

Posted on May 2, 2019 7:12 AM

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Question marked as Top-ranking reply

Posted on May 2, 2019 7:16 AM

The simple answer is you can't, and if you restart the phone you will need to enter your password to re-enabled Face ID. But what you CAN do is make an iTunes backup or iCloud backup (or both for extra reassurance) then follow these instructions-->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support to restore the phone from your backup. This will remove the passcode and let you create a new one.


For backup instructions-->About backups for iOS devices - Apple Support

2 replies
Question marked as Top-ranking reply

May 2, 2019 7:16 AM in response to raghed128

The simple answer is you can't, and if you restart the phone you will need to enter your password to re-enabled Face ID. But what you CAN do is make an iTunes backup or iCloud backup (or both for extra reassurance) then follow these instructions-->If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support to restore the phone from your backup. This will remove the passcode and let you create a new one.


For backup instructions-->About backups for iOS devices - Apple Support

I forget my password

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