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"We've disabled your Apple ID"

I received an email from apple stating " We've disabled your Apple ID" along with a link to update my payment information. I do not trust this since my payment info is current. Can you please confirm that is info was sent from Apple?


Posted on May 2, 2019 7:28 AM

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Posted on May 2, 2019 7:34 AM

Apple will never send an email with that information. It is without a doubt a Phishing attempt.


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support provides identification/reporting tips.

2 replies

May 2, 2019 7:36 AM in response to kenda111

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

"We've disabled your Apple ID"

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