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Return of funds

Hello, I am writing you in order to return funds to my card, because I don’t use that program and subscription was wrong

iPhone SE, iOS 12

Posted on May 3, 2019 1:38 AM

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Question marked as Top-ranking reply

Posted on May 3, 2019 1:52 AM

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem


1 reply
Question marked as Top-ranking reply

May 3, 2019 1:52 AM in response to Kairbekov

To cancel a subscription please see View, change, or cancel your subscriptions - Apple Support

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

Apple do say in that page, 'You can't request refunds for recurring charges': however they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem


Return of funds

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