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Accidentally bought a song in iTunes

Accidentally bought a song in iTunes. I want to cancel the payment. Money was withdrawn. What shall I do?



[Re-Titled by Moderator]

Posted on May 3, 2019 10:09 AM

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Question marked as Top-ranking reply

Posted on May 3, 2019 10:16 AM

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

However they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

1 reply
Question marked as Top-ranking reply

May 3, 2019 10:16 AM in response to Bohaichuk

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support

However they have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Apple Support

Alternatively go to the page suggested in the Help page linked to above: Report a Problem

Accidentally bought a song in iTunes

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