You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📰 Newsroom Update
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
My Apple Music won’t let me download any more songs. So I can’t listen to them offline without using Data. They won’t even let me put them in a playlist. What do I do
[Re-Titled by Moderator]
iPhone 7 Plus, iOS 12
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Turn on iCloud Music Library with Apple Music
https://support.apple.com/en-ca/HT204926
Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
If you can't download, play, or access songs
First, check iTunes to see if the song is ineligible for upload. Additionally, if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.
Turn on iCloud Music Library with Apple Music
https://support.apple.com/en-ca/HT204926
Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
Apple Music won’t let me download any more songs.
