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Pop Up message says "Finder.app" wants to access & control "Safari.app". Click "OK" or "Don't Allow" ??

I was reading an article about hidden Trackers in emails and I saw mention of an app called "Ugly Email" which I googled. I read a few entries and viewed one video about "Ugly Email". Whilst still on the page listing the results for the google search, a Pop Up appeared stating:- 


"Finder.app" wants access to control "Safari.app". Allowing control will provide access to documents and data in "Safari.app", and to perform actions within that app. DON'T ALLOW  or  OK.    These were the available options. (There is a logo within the Pop Up which has similarities to some of Apple's logos:- an icon of a house with a round gear symbol attached to the bottom right of the house.)


I took neither option . Instead I shut down the google tab showing the results of the search for "Ugly Email". Then I shut down the iMac, removed all attached cables including the power cable at the wall. Then I switched the iMac back on. Shortly after, the Pop Up reappeared and is still siting on the front of my desktop.


I have never seen this Pop Up or anything similar before. I have never been asked to give access of the kind this Pop Up in requesting. It appeared  when I was looking through articles and viewing a video relating to hidden Trackers in emails, as described above.


I would appreciate advice as to what I to do. Should I click on one of "Don't Allow" or  "OK" ? And if so which one.  Or is there some other way of getting rid of this persistent Pop Up ?  Is it malware or legitimate ?

iMac 21.5", macOS 10.14

Posted on May 3, 2019 10:43 PM

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Question marked as Best reply

Posted on May 4, 2019 1:22 AM

There is adware installed your Mac.


 1. Run  the latest release of Malwarebytes for Mac to remove malware/adware installed on your Mac.

     Install guide:       https://support.malwarebytes.com/docs/DOC-1817

     Uninstall Guide:  https://support.malwarebytes.com/docs/DOC-1190

     Click the “Scan Now” button.

     Repeat the scan couple of times.

     Once done quit Malwarebytes for Mac.

     Restart the computer , relaunch Safari holding the shift key down.


 2. Remove unknown and third party installed extensions if installed. 

     https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

 3. Reset search engine.       https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

 4. Reset Homepage.            https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

 5. Restart the computer, relaunch Safari holding the shift key down.

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3 replies
Question marked as Best reply

May 4, 2019 1:22 AM in response to Figgy

There is adware installed your Mac.


 1. Run  the latest release of Malwarebytes for Mac to remove malware/adware installed on your Mac.

     Install guide:       https://support.malwarebytes.com/docs/DOC-1817

     Uninstall Guide:  https://support.malwarebytes.com/docs/DOC-1190

     Click the “Scan Now” button.

     Repeat the scan couple of times.

     Once done quit Malwarebytes for Mac.

     Restart the computer , relaunch Safari holding the shift key down.


 2. Remove unknown and third party installed extensions if installed. 

     https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

 3. Reset search engine.       https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac

 4. Reset Homepage.            https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac

 5. Restart the computer, relaunch Safari holding the shift key down.

May 4, 2019 11:15 PM in response to dominic23

Dominic23,


Thanks Dominic, your solution worked perfectly.


(I use this site only occasionally - primarily when I strike a problem. I know there's a reward system where knowledgeable and generous users like you, who help non-technical people like me, can get formal recognition. But, I don't know how to initiate and apply that process. I would like to see that you get the recognition that you deserve. Do I simply click on "Helpful" AND "This solved my question", or is there something in addition I need to do ?)


Thanks once again for your time and assistance.

Pop Up message says "Finder.app" wants to access & control "Safari.app". Click "OK" or "Don't Allow" ??

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