Syncing Contacts

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Level 1

8 points

Syncing Contacts

I have synced the contacts to iCloud on both my phone and mac and even reset them both, but it seems there are some contacts missing? The majority of them are there but some are on my iPhone but not on my mac which can be annoying when replying to someone using the mac as it does not have their name on screen. Any advise pls, thanks.

MacBook Air 13", macOS 10.14

Posted on May 4, 2019 6:24 AM

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Answer 1

brenden dv

Community Specialist

May 5, 2019 6:32 AM in response to zak194

Hi zak194,

Thanks for coming to Apple Support Communities for help with your iCloud Contacts today. It sounds like not all are syncing between your iPhone and Mac.

Have you checked to see if some of the contacts on your iPhone are syncing from a third-party email account? You can check in Settings > Passwords & Accounts > [your email].

You can also check iCloud.com from a computer's browser to see what is being synced there.

If you continue to have issues, see this article's steps: Get help using iCloud Contacts, Calendars, or Reminders.

Have a fantastic weekend!

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Answer 2

tygb

Level 9

64,748 points

May 5, 2019 6:44 AM in response to zak194

Take help of a web browser and enter in www.icloud.com with the apple id and password used in an iOS device , the contacts that were saved in will be visible select the desired contacts and click on gear icon in the left bottom corner and click on export as v card .

Open finder , click on downloads , right click on .vcf file and open with contacts .app( default ) .

The address book will get opened , a pop up window will appear stating are you sure you want to add number of cards , click on add .

Again open your address book the contacts that were in the iOS will be transferred under the section “ All contacts “ in the Mac address book .

Sign out from www.icloud.com used with Apple ID and password for an iOS device .

Then enter in www.icloud.com with the apple id and password used in the Mac , click on gear icon and click on import as v card all the contacts will be transferred in the iCloud server , click on create group on the bottom right corner an untitled folder will be created in the side bar and the contacts from iOS are all transferred to the iCloud server account .

See some articles iCloud: Export a contact as a vCard from iCloud Contacts

iCloud: Import a contact into iCloud Contacts

iCloud: Create a group in iCloud Contacts

Read these https://support.apple.com/kb/PH2660?locale=en_US

https://support.apple.com/en-us/HT205754

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