Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I forgot security questions

how do i reset if they say I don’t have enough info on it to do it

Posted on May 5, 2019 11:19 AM

Reply
Question marked as Best reply

Posted on May 5, 2019 11:59 AM

Contact Apple ID Support, although I’m not sure they will help. There have been posts that state Apple ID Support will no longer help reset security questions.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  





1 reply
Question marked as Best reply

May 5, 2019 11:59 AM in response to mjd708

Contact Apple ID Support, although I’m not sure they will help. There have been posts that state Apple ID Support will no longer help reset security questions.


Apple ID Support


Apple ID Support (2) 


Apple Support by e-mail or chat    Work through the screens to get a chat option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


Apple Support using Twitter


Or fill out and submit this form.          The form is for iTunes, but it will get passed to the ID Support section.  





I forgot security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.