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Sanchohit Author

Level 1

4 points

Account lockout

I have a blocked app store and iTunes Store account for a reason I don't know. You must unlock it. Please help to do it.

iPhone SE, iOS 12

Posted on May 6, 2019 9:45 AM

Best reply

Eric Root

Level 10

684,069 points

Posted on May 6, 2019 9:49 AM

We are users like you and can't access your account.

Apple ID disabled - Your account has been disabled in the App Store and iTunes

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.

iTunes Support

iTunes Support – world wide

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Account lockout

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